Shipping policy
Our Commitment to Your Delivery At Laminova™, we believe the journey of your purchase is just as important as the product itself. We strive to provide a transparent, reliable, and efficient shipping experience to get our high-quality kitchen essentials to your doorstep.
1. Handling & Order Preparation
We meticulously inspect and package every order to ensure it meets our quality standards.
-
Standard Processing: Orders are typically ready for dispatch within 2 to 4 business days.
-
High-Volume Periods: During major holidays or promotional events, please allow up to 5 business days for preparation.
2. Delivery Structure & Costs
We prioritize consistency in our service levels.
-
Shipping Rate: A flat-rate fee of $5.99 applies to every order, providing simplicity and clarity at checkout.
Estimated Transit Times:
-
United States: 10 – 15 business days.
-
UK, Canada, Australia: 11 – 16 business days.
-
International: 15 – 20 business days.
-
Note: These timeframes are estimates. While we strive to meet these goals, transit may fluctuate due to carrier logistics.
3. Order Visibility
Stay informed on your order’s status:
-
A notification email containing your tracking ID will be sent as soon as your package departs our facility.
-
Please allow 24–72 hours for carrier systems to register the initial transit data.
4. Import Regulations & Fees
International orders are processed as DDU (Delivered Duty Unpaid).
-
Import duties, value-added taxes, or customs clearance fees are the sole responsibility of the recipient.
-
Laminova™ holds no liability for shipment delays resulting from regional customs inspections.
5. Adjustments & Order Revisions
We move quickly to get your items on their way. If you need to update shipping details or request a cancellation, please email service@sherbify.com within a 12-hour window of purchase. Once an order enters our dispatch queue, we are unable to process any further changes.
6. Service Guarantee
Your peace of mind is our priority.
-
Damaged Shipments: If your item arrives compromised, please notify us with photographic documentation within 3 days of delivery, and we will provide a complimentary replacement.
-
Shipment Loss: In the event that a courier officially verifies a package as lost, we will promptly issue a replacement at no additional cost to you.